Terry Thompson Chevrolet Customer Reviews
Gulf Coast Chevrolet drivers across the area have relied on our Chevy dealership in Daphne for generations, and that loyalty is no accident. As a family-owned and family-operated business with long-tenured staff, we treat every customer the way we would treat our own. Buyers who choose a new vehicle also receive free oil changes for five years or 60,000 miles,1 a small reflection of how we build relationships that last well beyond the sale.
The genuine voice of our customers tells this story better than we ever could. Read on to see what Alabama drivers are saying, then come experience our approach for yourself.
What Daphne Drivers Are Saying About Terry Thompson Chevrolet
"The service manager is the personification of professionalism. Our family are third generation Terry Thompson customers and the way that they treat customers is exactly why. I had a car that came in with some issues that were difficult to track down and resolve, but the service manager handled it directly and refused to allow me to take on the burden of it all… The service department was also more than fair in pricing -- another testament to their commitment to all customers and making them feel like family."
- Chris M. (Google Review)
"I recently purchased a Camry from you guys. I'm from Mississippi and searched all over my state and most of Alabama to find what I was looking for. No one else could even come close to meeting my budget or my needs. This dealership had exactly what I wanted, down to the interior color... He was able to work with me on the price -- not as much as I had hoped, but because he was upfront and honest, I didn't mind paying a little more than planned."
- Allissa W. (Google Review)
"We were visiting the area over the weekend in our new Equinox EV and searching for a Tesla Supercharger adapter. We arrived 15 minutes before closing and the parts advisor went above and beyond. He identified the part we needed, but they did not have it in stock. He searched the database and located the part at another nearby dealer and provided us with the part number. By the time we arrived at the other dealership they had the part waiting, clearly he had called them while we were en route."
- Bob J. (Google Review)
"We purchased a new Suburban and couldn't be more pleased with our experience. From start to finish the staff was friendly, knowledgeable, and professional. We live about 6 hours from Daphne, but it was worth the drive to not only find the vehicle we were looking for, but also to work with helpful and honest people."
- Ashley C. (Google Review)
"I bought my Silverado pickup brand new from Terry Thompson. Since then, Terry Thompson Chevrolet has done every maintenance item on my truck, with my praise and thanks for many jobs well done… Terry Thompson has always been polite, professional, efficient, and reasonably priced on all of my visits. Daphne is over an hour drive from my home, but well worth the drive and the time."
- James M. (Google Review)
"I had a really great experience purchasing my car and wanted to give a shoutout to our salesperson for making the process smooth from start to finish. He was patient, professional, and took the time to answer all of my questions without making me feel pressured… If you're looking for someone who actually listens and tries to help you get a deal that works for you, I definitely recommend asking for him!"
- Brittney M. (Google Review)
"The team at Terry Thompson truly understands customer service. I was an out of state buyer, and the team responded quickly, was transparent in their answers to my questions, and negotiated honestly. When I came to pick up my vehicle, everything was ready to go, and they got me on the road quickly… I would highly recommend Terry Thompson, regardless of if you're local or not."
- Sean C. (Google Review)
"Awesome service. I had a monitor problem with my truck. I called the service department Friday morning. I explained that we are from out of town. They got us in that afternoon and fixed the problem. Thanks so much guys..."
- Dan E. (Google Review)
Why Buy from Terry Thompson Chevrolet?
Shoppers throughout Baldwin County turn to our showroom for a deep selection of the latest models and dependable pre-owned options. Browse our new Chevrolet inventory to find the trim and color combination you have been searching for or explore our used cars for quality options at every price point. As reviews from local and out-of-state buyers confirm, our team keeps the buying experience honest, transparent and free of pressure from the first conversation to the keys in your hand.
Ownership rewards go well beyond the sale here. Every new purchase includes free oil changes for five years or 60,000 miles, while each pre-owned vehicle earns five free oil changes of its own.1 Our certified Chevy service center is also growing, with an expansion from 24 to 31 service bays underway. Add our convenient shuttle service and long-tenured staff, and it becomes clear why so many drivers let Terry Thompson Take You Home.
Share Your Terry Thompson Chevrolet Experience!
Every visit tells a story, and yours can help guide the next driver near Mobile, Fairhope or Pensacola toward a dealership they can trust. Whether you recently drove home in a new Silverado or stopped by for a quick oil change, we would be grateful for a moment of your time leaving a review that reflects your honest experience with our team.
Questions about inventory, financing or service are always welcome, and our staff is ready with clear answers whenever you reach out. To speak with a member of our family-owned team, contact Terry Thompson Chevrolet and let us show you the difference three generations of loyal customers already know firsthand.
1 See dealer for details.